TrackMyConf Privacy Policy

Last updated: August 22, 2026

TrackMyConf is operated by Jaqlor (“Jaqlor,” “we,” “us,” “our”). This Privacy Policy explains what personal data we collect through the TrackMyConf website, mobile app, and WhatsApp channel (together, the “Service”), why we collect it, who we share it with, and the choices you have. It applies to everyone who creates a TrackMyConf account or otherwise interacts with the Service.

If you have questions about this policy or how your data is handled, contact us at support@trackmyconf.com.

1. Who this policy covers

TrackMyConf is built for pharma, healthcare-IT, and cybersecurity professionals who want to track relevant conferences, deadlines, and key opinion leaders (KOLs) in their field. The Service is intended for use by adults acting in a professional capacity and is not directed at children. We do not knowingly collect personal data from anyone under 18. If we learn we've collected data from a minor, we will delete it.

2. Information we collect

2.1 Information you give us directly

• Account information: email address and password, or your Google account identifier if you sign in with Google.
• Profile information: your name, job title, employer/organisation, seniority level, professional interests/topics (e.g., specific pharma, healthcare-IT, or cybersecurity sectors), geography preference, and time zone.
• WhatsApp number: if you choose to verify a WhatsApp number for reminders and support, we store that number and the verification status.
• Preferences: which conferences you watchlist, which KOLs you follow, notification channel preferences (email, push, WhatsApp), reminder frequency, and quiet-hours settings.
• Support communications: anything you send us through the in-app “Get Help” form or our WhatsApp support bot, including the text of your message and any screenshots or files you attach.
• Payment-related information: when you subscribe to TrackMyConf Pro, our payment processor collects your payment details (card, UPI, etc.) directly — we never see or store your full card number. We do store your subscription status, billing cycle dates, and invoice history.

2.2 Information we collect automatically

• Device and push notification data: if you enable push notifications, we store a device token tied to your account so we can deliver notifications. We remove tokens that are no longer valid.
• Usage data: which conferences and KOL profiles you view, interact with, or dismiss, used to compute your personalized feed and relevance scores.
• Log and technical data: IP address, browser or device type, and timestamps associated with requests to our servers, for security and debugging purposes.

2.3 Information from third parties

• Google Sign-In: if you sign in with Google, we receive your name, email address, and profile photo (if available) from Google, subject to the permissions you grant.
• Google Calendar (optional): if you connect Google Calendar, we request permission to create and update calendar events for conference deadlines you choose to sync. We only access the calendar data needed to create/update those specific events — we do not read your existing calendar contents beyond what's necessary to avoid conflicts, and you can disconnect this at any time from your profile settings.
• WhatsApp Business Platform: if you interact with our WhatsApp number, WhatsApp processes the message transport on our behalf under its own terms; see WhatsApp's own Privacy Policy for how it handles message delivery infrastructure.

3. How we use your information

We use your information to:

• Create and maintain your account, and authenticate you across our website, app, and WhatsApp channel.
• Compute a personalized feed of conferences and KOL activity relevant to your stated interests, using automated scoring assisted by AI (see Section 4).
• Send you the notifications you've opted into — new matches, KOL activity, deadline reminders, and weekly digests — through the channels (email, push, WhatsApp) you've enabled.
• Process payments and manage your subscription, including sending billing-related emails (invoices, renewal notices, failed-payment notices).
• Provide customer support, including responding to tickets submitted through the app or WhatsApp.
• Detect, investigate, and prevent fraud, abuse, and security incidents.
• Improve the Service, including understanding which features are used and how.
• Comply with legal obligations, including tax and financial record-keeping requirements.

We do not sell your personal data, and we do not use your data to serve third-party advertising.

4. Automated processing and AI

TrackMyConf uses third-party AI models to help:

• Extract and structure conference and KOL information from publicly available sources.
• Score how relevant a given conference or KOL update is likely to be to your stated professional interests.
• Generate content summaries, such as weekly digest write-ups.

This automated scoring affects what appears in your feed and what you're notified about, but it does not make any legally or similarly significant decision about you individually (for example, it has no bearing on your access to the Service, your billing, or any right or benefit) — it only ranks and summarizes publicly available conference/industry content for your convenience. You can always browse, search, and dismiss conferences independent of the automated scoring.

5. Who we share information with

We share personal data only with the following categories of service providers, each of whom is contractually or otherwise required to protect it and use it only to provide services to us:

We may also disclose information where required by law, to protect our rights or the safety of our users, or in connection with a merger, acquisition, or sale of assets (in which case we'll notify you before your data becomes subject to a different privacy policy).

6. International data transfers

TrackMyConf is built for an India-first audience, and our payment processing is India-based. Some of our infrastructure and sub-processors (including our database provider, AI provider, and push notification provider) operate servers outside India, including in the United States. Where we transfer personal data internationally, we rely on the standard contractual protections offered by these providers and take reasonable steps to ensure your data continues to be protected consistently with this policy.

7. Data retention

We retain your personal data for as long as your account is active. If you request account deletion:

• Your account enters a grace period during which deletion can still be reversed by signing back in.
• After the grace period, we permanently delete your account and associated personal data from our active systems, except where we're legally required to retain certain records (for example, financial/billing records for tax purposes) for a longer period.
• WhatsApp OTP verification codes and similar short-lived credentials are automatically deleted shortly after use or expiry regardless of account status.

You can request deletion at any time from within the app, or by emailing support@trackmyconf.com.

8. Your rights and choices

Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can exercise most of these directly in the app:

• Access and correct your profile information from your account settings.
• Manage notification channels and quiet hours from Profile → Notifications.
• Disconnect Google Calendar at any time from your profile settings.
• Opt out of WhatsApp by messaging us to stop, or by disabling the WhatsApp channel in your notification preferences.
• Export or delete your account by contacting support@trackmyconf.com.
• Cancel your subscription at any time from Billing & Plan — you'll retain Pro access until the end of your current billing period, and you won't be charged again.

For any request we can't fulfill directly in-app, email support@trackmyconf.com and we'll respond within a reasonable time.

Grievance Officer (India)

In accordance with applicable Indian law, including the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, our Grievance Officer can be reached at:

Aasa Singh
Email: aasa.singh@jaqlor.com

9. Security

We use industry-standard measures to protect your data, including encryption in transit, access controls limiting who at Jaqlor can access production data, and database-level access rules that, by default, restrict each user to their own data. No system is perfectly secure, and we cannot guarantee absolute security, but we take reasonable steps to protect your information and to respond promptly to any incident.

10. Cookies and similar technologies on the web app

The TrackMyConf web app (trackmyconf.com) uses strictly necessary cookies/local storage to keep you signed in and remember your preferences.

11. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we'll notify you by email or through an in-app notice before the changes take effect. The “Last updated” date at the top of this page reflects the most recent revision.

12. Contact us

Email: team@jaqlor.com

This document was drafted to reflect TrackMyConf's actual data collection and processing as of the date above. It is provided as a thorough starting point, not legal advice — we recommend having it reviewed by a lawyer familiar with Indian data protection law (the DPDP Act, 2023) and, if you serve users outside India, any other applicable regimes (e.g., GDPR) before publishing.