TrackMyConf Terms of Service

Last updated: August 22, 2026

These Terms of Service (“Terms”) govern your access to and use of TrackMyConf — the website (trackmyconf.com), mobile application, and associated WhatsApp channel (together, the “Service”) — operated by Jaqlor (“Jaqlor,” “we,” “us,” “our”). By creating an account or otherwise using the Service, you agree to these Terms. If you don't agree, please don't use the Service.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use TrackMyConf. The Service is intended for professionals in pharma, healthcare-IT, and cybersecurity fields, but is generally available to anyone meeting this age requirement.

2. Your account

• You're responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• You must provide accurate information when creating your account and keep it up to date.
• You may sign in using your email and password, or via Google Sign-In.
• Notify us immediately at support@trackmyconf.com if you suspect unauthorized use of your account.

3. The Service

TrackMyConf surfaces conferences and industry events relevant to your stated professional interests, scores them for relevance using automated and AI-assisted methods, tracks key opinion leaders (KOLs), and sends deadline and activity reminders across the channels you choose (email, push notification, and/or WhatsApp).

Conference and KOL data. Conference details, deadlines, and KOL information are gathered from publicly available sources and are provided for informational convenience. While we make reasonable efforts to keep this data accurate and current, we don't guarantee its completeness or accuracy, and you should verify critical details (deadlines, dates, registration requirements) directly with the conference organizer before making decisions based on them.

Relevance scoring. The conferences and updates you see are ranked using an automated scoring system, assisted by AI, based on the interests and preferences you provide. This is a convenience feature, not a guarantee that every relevant conference will be surfaced or that every surfaced conference will be relevant to you.

4. Subscriptions and billing

• TrackMyConf offers a Free plan with limited features and a Pro plan with expanded feed access, unlimited watchlist and KOL follows, and full notification channel access.
• Pro may be offered with a free trial period. Unless you cancel before the trial ends, your subscription will convert to a paid Pro subscription and you will be charged according to the plan and price shown at the time of signup.
• Billing is handled by our payment processor. By subscribing, you authorize us (via our payment processor) to charge your chosen payment method on a recurring basis until you cancel.
• Cancellation: you may cancel at any time from Billing & Plan in the app. If you cancel, you'll retain Pro access until the end of your current billing period, after which your account reverts to the Free plan. You will not be charged again after cancellation.
• Refunds: except where required by applicable law, payments are non-refundable, including for partial billing periods. If you believe you were charged in error, contact support@trackmyconf.com and we'll look into it.
• Price changes: we'll give you reasonable advance notice before any price increase takes effect for your subscription.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms.
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems.
• Interfere with or disrupt the integrity or performance of the Service (including through automated scraping, excessive requests, or attempts to circumvent rate limits or security controls).
• Reverse-engineer, decompile, or attempt to extract the source code of the Service, except to the extent applicable law expressly permits.
• Use the Service to send spam, harassing messages, or unsolicited communications to other users or through our WhatsApp channel.
• Misrepresent your identity or affiliation, or impersonate any person or entity.
• Resell, sublicense, or provide access to the Service to third parties without our written permission.

We reserve the right to suspend or terminate accounts that violate these Terms.

6. WhatsApp communications

If you verify a WhatsApp number with us, you consent to receive reminders, notifications, and support responses via WhatsApp, subject to WhatsApp's own Business Platform terms. You can opt out at any time by messaging us to stop or by disabling WhatsApp in your notification preferences. Standard message/data rates from your carrier may apply.

7. Intellectual property

• The Service, including its design, code, branding, and original content (excluding conference/KOL data sourced from public sources), is owned by Jaqlor and protected by applicable intellectual property laws.
• You retain ownership of any content you submit to us (e.g., support ticket descriptions, attachments), but grant us a license to use it as reasonably necessary to operate and improve the Service and to provide support.
• “TrackMyConf” and our logo are trademarks of Jaqlor. You may not use them without our prior written permission.

8. Third-party services

The Service integrates with third-party providers, including for payments, sign-in and calendar sync, WhatsApp messaging, push notifications, transactional email, and AI-assisted processing. Your use of features involving these providers may also be subject to their own terms. We aren't responsible for the availability, accuracy, or practices of these third-party services beyond our control.

9. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted, error-free, or completely secure, or that conference/KOL data will always be accurate, complete, or current.

10. Limitation of liability

To the maximum extent permitted by applicable law, Jaqlor and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising from or related to your use of the Service, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim, or ₹1,000, whichever is greater.

Nothing in these Terms limits liability for fraud, gross negligence, willful misconduct, or any other liability that cannot be limited or excluded under applicable law.

11. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service if you violate these Terms, if required by law, or if we discontinue the Service (in which case we'll provide reasonable advance notice where practicable). Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive.

12. Changes to the Service or these Terms

We may modify the Service or these Terms from time to time. If we make material changes to these Terms, we'll notify you by email or in-app notice before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

13. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Any disputes arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

14. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Digital Personal Data Protection Act, 2023, grievances regarding the Service may be addressed to:

Aasa Singh
Email: aasa.singh@jaqlor.com

15. Contact us

Email: team@jaqlor.com

This document was drafted to reflect TrackMyConf's actual features, billing model, and integrations as of the date above. It is provided as a thorough starting point, not legal advice — we recommend having it reviewed by a lawyer familiar with Indian contract and consumer protection law before publishing, particularly Sections 4 (billing/refunds), 10 (liability), and 13 (dispute resolution).